Frequently Asked Questions
Below is a listing of answers or solutions to commonly asked questions.
For any issues you may still have, please send us your comments HERE
What makes Tuff Balls unique?
Petsport® Tuff Balls® were the first tennis ball made specifically for dogs. Traditional balls meant for human sport don't hold up to a continuous dog play - even with normal fetch & retrieve. Teeth and saliva quickly wear them down. On top of that, materials used aren't meant to be ingested.
Starting with a 4mm membrane, we added stronger, non-toxic adhesive. Then it's wrapped in non-abrasive felt so it's safe on your pet's teeth & gums.
Tuff Balls also comes in an assortment of sizes to suit every breed. With an array of different scents, colors and patterns, Petsport Tuff Balls have been a top choice for decades.
Our retailers also have the opportunity to order through our Custom Logo program. Put your business out there with your name or logo on balls and several other molded products. Find out more HERE
Why is my German Shepard able to destroy his tennis ball in 2 minutes?
While Tuff Balls are stronger that traditional balls, they are not considered indestructible.
Dogs from every breed have different personalities.
Some just want to catch or tug..
Some gnaw & chew..
And then others simply prefer to cuddle.
Choosing the right toy is vital to both pet and owner. Our Tuff Balls were originally created to withstand the rigors of playing retrieve. Our suggestions for an appropriate fit are as follows:
Normal play - Tuff Balls, Canvas & Hemp Plush, Rope & Tug
Cuddlers, puppies & seniors - Naturflex, Velboa Plush, Tiny Tots
Aggressive chewers - Rope & Tug, TPR Rubber
We try strive to continue developing for all types. We are your one-stop shop.
Can I order purchase products on-line?
Since we are a wholesale manufacturer we only deal directly to our Distributer & Retail partners.
You can click HERE to contact a Sales Rep or for retail locations.